A robot automatically stocks beverages at a 7-Eleven convenience store in Tokyo, Japan, September 9, 2025. Photo: Jiji Press
Human workers concentrate on such tasks as selling products handled at the counter and managing the selling area.
In the store, a robot was stocking shelves with bottled drinks and canned alcohol in the backroom. It can put about 80 bottles on shelves per hour, a company official said.
There are robots that wipe windows and clean the floor.
An avatar store clerk was introduced to remotely answer questions from customers about such things as how to use self-checkout and recommendations.
To deal with visitors from abroad, answers can be displayed on screen in nine different foreign languages.
After conducting the experiment until November, Seven-Eleven will look into the effects of the use of those robots.
It will consider deploying robots in other stores.
